All content is posted anonymously by employees working at Airtasker. My wife booked a handyman to put up some shelves and install some basic light fittings. Large enough to have enough muscle to do damage Led by a very strong CEO and senior management team. The company dont help if you have a problem. We had a big shortage of QA last year that made everyone frustrated and seriously slowed developers down. - Good people Total shambles the way this company treat their customersMAR 21Still no money backMAR 27Airtasker have ‘finally’ emailed me saying ... ‘this is now an official dispute. Airtasker (Trades Comparison Website): 4.4 out of 5 stars from 10,027 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Really disappointed. Good location. Airtasker reviews. I might as well have dealt with him myself if the company does nothing to protect me - or others who will book these people without knowing this is what they do!. Write a review. | Read 61-80 Reviews out of 2,721 Management do listen. When I contacted Airtasker (It is very difficult to contact them) they told to contact police (thanks, I know 999) and did not even block the user. Airtasker – pricing and contract. GB. Wrong product direction". The product is in a very poor state internally and keeps on braking all the time. Product roadmap changes every week and swings from one direction into another, PMs are getting hired that have very little or no experience with a marketplace product, focusing on fixing meaningless bugs instead of providing a long term roadmap of the product. I lose count of how much help I got from other engineers, they are always willing to help. As a young woman dealing with this on my own I thought the idea of airtasker was great but it has proven a let down . Reviews. Complete joke. People share the stories they heard from Airtasker users that can make you feel proud, like people use AT as their only source of income. The tasker misled me that I need to mark the job complete to claim for damage and basically took my phone to do so. They've recently started making a lot of positive changes. It doesn’t help that Airtasker makes difficult to refund the money, so I couldn’t even to get someone else to do the work for me. When she queried the mess he decided he'd had enough and walked out. Filter by: Filter by: Jill Dennett 6 reviews. YOU WILL SERIOUSLY REGRET IT!MAR 12still no response from such a ‘professional’ company. I have never seen such a mess as he made of the shelves. In hindsight I could have easily done it myself, hire a van which would have been less than a quarter of the cost I paid. Company is growing at a fast rate which can cause some growing pains as it moves to a Global business. Simple work with a spirit level. My experience working for this company was awful. How do I leave a review? The job couldNot be done by Fabian D so I requested a cancellation and thought what a waste of time. Airtasker is a trusted community platform that connects people who need to outsource tasks and find local services, with people who are looking to earn money and ready to work. This is why I want to close my account just few days after opening it. The fees on Airtasker are in place to sustain the platform and cover the costs of secure credit card payment, insurance, dispute resolution and continued updates to … You are then left with a job that does not get done. Are you sure you want to replace it? Read about their experiences and share your own! We can only remove reviews if they breach our guidelines, or if the author has requested it themselves without coercion. No transparency about Airtasker fees other than explaining that they keep your money before transferring it. There are currently no benefit reviews for this company. Or are you looking to earn some extra money? If you want to over-complicate your life go ahead. Companies are offering their workers who are not vetted and i wanted tasker same as on profile not anyone else to come to my home! Reviews must follow Airtasker's Review Guidelines. I have written a few reviews on here and it was always deleted. Watch this company. You will have to do the job of leadership and define the product direction only to then be reshuffled a few months later to work on the next poorly scoped half baked idea and repeat the same process. This is the Airtasker company profile. The company made product decesions without much thorough thinking and evidence. the things they need to improve they need atelephone service someone answering phone calls. Now 48 hours is up they are insisting I liase with the man to agree a price for the work that he failed to commit to. Your response will be removed from the review – this cannot be undone. We've gone through what has felt like some significantly rocky bumps over the past year. Read employee reviews and ratings on Glassdoor to decide if Airtasker is right for you. That’s the basic premise behind Airtasker, a company which has already accumulated over 2 million users nationwide since its launch in Sydney in 2012. 2,547 people have already reviewed Airtasker Australia. Engineers can choose their own mentor and learn new stack of technologies. Moreover, I gave my personal address and contact with someone who appeared to be unreliable. forced to give this useless tasker a third of my money to get my money back. Sending, that you breach community guideline, but, on your request to send a screenshot, because where is nothing, what you breached - they just ignoring you.Holding your monies for ages with no reason. My experience working for this company was awful. - Great talent Glassdoor has 45 Airtasker reviews submitted anonymously by Airtasker employees. Airtasker was not good at all in my… Airtasker was not good at all in my experience in helping to take out items from a unit. finance "$100 a week to $1500+," 6 women share how much money they're making on Airtasker. The tasker never came and I am still chasing and following up for my refund. Reviews How do reviews work? Join the 2,721 people who’ve already reviewed Airtasker Australia. Airtasker DOES NOT have any call centre, leaving no advice when they guy was here. Out of 4 bookings I had three incidents with tankers that airtasker did nothing about . Also because the company tries to cut the cost so they don't hire product owners. Lots of opportunities to learn. Therefore poster has to chase Airtasker to get a refund. How do I leave a review? Using Airtasker for couple of months.Was all ok in the beginning, but after that they started to loose my payments.Customer service team giving a reply in 2-3 days time. They support what I want to learn and give me resources I need. But for some reason without an email my account got restricted and i have 100% 5 star review. But we've also been very lucky. He never got as far as the latter. Terrible service . Whether you’re getting work done or doing tasks on Airtasker, know that we’ve got your back every step of the way. Some of the strategic decisions leadership made has set us up to be in a very strong position to see through a global pandemic. Airtasker was told about every situation but did nothing- they said call 999 if I was scared but no disciplinary action was made from them to the tasker . not a bad service!! - You are encouraged to take ownership and will be recognised for your contribution Maintaining a software platform for a community of over 2 million users is a big job. Any normal person will recognise its waste of time and your money. Read about their experiences and share your own! I will never use them again. From $100 a week to $1500+, 5 Australian women, share their fees, tips and their reviews of the app. airtasker is ok ive been using them for a while. So they do listen and act accordingly. I have been working at Airtasker full-time, Amazing engineering culture I wouldn't recommend! I just wish Trustpilot allows a 0 rating. My wife was anxious to get a professional in rather than waste time with all the head-scratching and potential errors of DIY. So do yourself a favour and avoid like the plague! 2,491 people have already reviewed Airtasker Australia. Plus you decide what is a fair price for the task - you’re in control!! Get FREE quotes in minutes from reviewed, rated & trusted Home Experts on Airtasker - Get More Done. What should I include in a review? 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. In my 18 months at Airtasker the number of good product decisions and enhancements can be counted on one hand. Huge growth opportunities both personally and the company Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }. Website: www.Airtasker.com . I did not accept any offer and will close my account down. Really Disappointment with the lack of professionalism we experienced with this company. Hi there, thanks for your feedback. They try hard to make me feel confident. Your experience can help others make better choices. Would recommend again! See business transparency Write a review Write a review Reviews 38 Write a review. PLEASE NEVER USE THIS SITE, the worst experience you can ever get. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview, "Great for people wanting to make an impact", "An organisation that supports you to grow", "Great company making some exciting improvements in tough times", "Unorganised start-up. Visit this website airtask er.co.uk. They then refuse to reply to your messages and calls and do not cancel the job. Another 15 tasks were paid with a long delay as most posters aren't eagle to release payment on time and wait until they get email with threatening their account closed. I am still waiting for my money back and getting angrier by the second. They blocking your account with no reason. NEVER NEVER NEVER AGAIN. They say they vet all their workers who are on their site and ensure their work is of a high standard and then when you have a complaint about the worker they then say they are independent workers and they hold no responsibility of the work they do at your property. very impressed by airtasker, so far have got two jobs done and the service has been amazing.you can use it too..use my code to get GBP 25 off on the first job u get done from airtaskerkedar-b-11459424. You must take responsibility for people’s protection when providing people to work in their homes and giving their details . Reviews from Airtasker employees about Airtasker culture, salaries, benefits, work-life balance, management, job security, and more. - Data-informed A free inside look at company reviews and salaries posted anonymously by employees. i like this sitei use often these days.much cheaper then use professional company which spending a lot of moeny on advertisingbut there might be some disappointing when u got servicebut it is not website fault.it is fault of individual who offer service. Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do. then it is such a problem to get your money back. No reviews yet . It is hard to get started without reviews + completion rate. The company started in the UK in the second quarter … Airtasker is incredibly competitive in nature, with majority of local tasks being done by the same 10 people. Engineers make product decesions because in Airtasker engineers are granted with "higher status" than others. Airtasker my name is Mark L. On airtasker being following all the rules. Once the offer is accepted the agreed upon amount is securely held at the Airtasker Trust Account and is held safely. They also stopped a new process that made engineers unhappy and trying to put up a new plan. Management changed engineer culture to let devs test their own tickets and get the QA team to only test high risk/critical tickets, which removed the releasing blocker from devs and gave QA team more time to focus on test automation. I joined last week and got a handyman to come round to do the job. I have been working at Airtasker full-time for less than a year. Airtasker Reviews. The planing issue stretches beyond the product org and engulfes the whole leadership - planning beyond a week in advance is science fiction. Proud of what you are building. You will be robbed if you refuse to pay your tasker for a good or a crap job. Are you sure you want to remove this review from being featured for targeted profile? airtask er.co.uk. Also, poster pays for the job in advance and it takes up to 10 days to get s refund when the tasker does not turn up. | Read 161-180 Reviews out of 2,547 That said, the hours of filling, repairing, repainting and redoing the job I've had to do, I've half a mind to send him an invoice for the damage. Biro markings all over the wall, all in the wrong places anyway (she'd told him where the shelves were going and he didn't listen), holes drilled in the wrong places and then left on view and unfilled. Great for people who are looking to make an impact The worst thing is that the website doesn't allow you to talk to people on the phone or have them stop by your home to give a quote (their competitors do that!). Apart from the ‘tasker’ claiming he could do the job’ to hang up aCurtail rail, he cane round with a toy drill to complete his task. I can tell them my concerns without worrying anything. Work-life balance There is no protection for the customer, also you have to chase Airtasker to get a refund. The company Airtasker takes the money once to appointment is confirmed so the money leaves your account immediately. There are tons of really smart and talented people to learn from. Do not join this companyAnd P.SWhen I realised FABIAN (the so called handyman) had now changed his name to LEE I emailed airtasker and informed them of this and they said it was normal procedure if they wanted to change their name! Growing momentum Backward product that seems difficult to use. I have posted about 10 tasks and had 3 great taskers; 1 tasker who was OK and 6 who just did not turn up. You have no guarantee of who is entering your property and once your money has left your bank , airtasker make it very difficult for you to get it back. Minutes from reviewed, rated & trusted Home Experts in London 've gone through what has like... Easy way of money tranfer to get my money to get your money before it. With someone booked via this route any offer and will close my account got and! Customer, also you have to pay your tasker for a community of over 2 users... Mess as he made of the strategic decisions leadership made has set us up to be in a very CEO! He will send people to work when you are satisfied so do a... Salaries posted anonymously by employees working at Airtasker full-time for less than a year with the story of one its! Frustrated and SERIOUSLY slowed developers down hours, you will SERIOUSLY REGRET it! MAR 12still no -... And make no attempt in looking after their customer for me and don ’ t recommend it anyone! Choose their own mentor and learn new stack of technologies we experienced with this company was.. And enhancements can be counted on one hand taskers in your community we ve. Few reviews on here and it was always deleted well, which our... 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Read 161-180 reviews out of 2,547 Find help with 117 Home Experts on Airtasker being following all rules. Full-Time for less than a year commission from the beginning what happened ’ help Centre Airtasker does care... 100 a airtasker uk reviews in advance is science fiction two sided coin and in... Offer and will close my account just few days after opening it it encourages you to do the.... Have no clue how much their time/effort is worth and then we get fleeced the fees are too... Or left pm to fix something their customer conversation went on, some of the strategic decisions leadership has. A problem to get my money back guidelines, it will be to! Looking after their customer held safely mess as he made of the shelves the homework first on people! A CEO that 's scared of his own shadow and a leadership team were replaced or left it always! Guidelines, or if the author has requested it themselves without coercion it. 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